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In person at:
Council Offices, Gernon Road, Letchworth Garden City, Hertfordshire SG6 3JF
On our website: www.north-herts.gov.uk
By e-mail: service@north-herts.gov.uk

By telephone:
Our Customer Service Centre number for all enquiries is 01462 474000
Text phone is available for the hard of hearing 01462 474800

Direct lines are available to the following services.
During the currency of this guide, the council will progressively transfer many of these numbers to one central customer service centre. However, the numbers shown will continue to function in parallel.

Abandoned vehicles: 01462 474579
Allotments: 01462 474253
Animal warden 01462 474549
Benefits 01462 474597
Overpayments (Monday to Thursday) 01462 474678
Visiting Officer 01462 474507
Building regulations 01462 476370
Burials 01462 474635
Business rates 01462 474668
Car Parking 01462 474631
Communications 01462 474544
Concessionary Travel 01462 474826
Conservation Areas 01462 474411
Council Tax 01462 474400
Elections and Electoral Roll 01462 474305
Enforcement Officers 01462 474579
Environmental Health 01462 474213
Environmental Protection 01462 474617
Grass Cutting 0800 0286136
Health and Safety at work 01462 474342
Highways (service provided by Hertfordshire Highways) 01438 737320
Historic Buildings Grant 01462 474259
Hitchin Market Place (Bookings) 01462 453335
Housing Advice 01462 474682
Housing register 01462 474688
Social housing enquiries eg rents, maintenance, repairs are dealt with by
North Hertfordshire Homes 01462 474700
Land Charges 01462 474220
Leisure Centres - Hitchin 01462 441646
Leisure Centres - Archers Fitness centre 01462 437111
Leisure Centres - Letchworth Garden City outdoor pool 01462 684673
Leisure Centres - North Herts, Letchworth Garden City 01462 679311
Leisure Centres - Royston 01763 255190
Licensing - General 01462 474599
Taxis 01462 474832
Listed Buildings 01462 474411
Litter 01462 474376
Local Plan Policy 01462 474847
Markets 01462 456202
Museums - Hitchin 01462 434476
Museums - Letchworth Garden City 01462 685647
Noise Control 01462 474617
Parking Permits 01462 474631
Pest control 01462 733173
Planning Applications/Services 01462 474206
Planning Policy 01462 474826
Play Schemes 01462 474569
Pollution 01462 474617
Recreation Grounds 01462 474518
Recyling 0800 3286023
Refuse and bulky collection 0800 3286023
Swimming pools - see leisure centres
Tree Preservation Orders 01462 474206
Trees on council land 01462 474448
Urban Design 01462 474513
War Memorials 01462 474635

Whilst every care has been taken in compiling this publication and the statements contained herein are believed to be correct, the publishers and promoters cannot accept responsibility for any inaccuracies. Reproduction of any part of this publication in any format, without permission, is strictly forbidden. All photographs courtesy of North Hertfordshire District Council unless otherwise stated.